On Friday my friend Jean wanted to look a the new Flip Mino Hd video recorder. so off we went. she found one at a good price and decided to buy it. we asked if they had wall chargers for them and they sold us one. we brought it home and charged it for the recommended time. but it went flat after 1minit.
so today we went in at 4pm to try see what Disk Smith would do. we inquired and they went straight to work looking for solutions on the Internet as to what could be done. and then the guy would come back and try another thing. then away back to the Internet to see what else we could do. time was ticking away.. he tried this and that. then we realised that there was another 2moddles that had been returned. and we asked about that. the guy went and asked another staff member and found that they had come back with the exact same problem. the extra charger that was sold with the Flip Mino was not the original branded one just a generic one that they sold. so the guy asked us some questions about what went on to make a report. In the end Jean decided to ask for a refund and get them to phone if they got the proper branded chargers for them. and she may get one then. In total we ended up waiting 2hrs until the store closed. How funny all over just the wrong charger being sold with the product. If only Dick Smiths just got the correct accessory charger then this would not have happened. thats y its best to get branded chargers for all the products you have. at least then you don't run the risk of damaging your products and even void any warranties you get.
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